Terms and Conditions

This Web site is offered to you, conditioned upon your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the "Terms and Conditions"). Your use of this Web site constitutes your agreement to all such terms, conditions, and notices in effect at such time. If you have any questions regarding these Terms & Conditions, you may contact Servnet, Inc., a California corporation, doing business as At Home Services Network, (referred to herein as “At Home Services Network”) at www.athomeservices.net. We may amend these Terms & Conditions at any time; changes or amendments will be posted at the bottom of this page for public view and be considered effective 30 days from the date such posting.

1. INTRODUCTION TO AT HOME SERVICES NETWORK. Upon your registration, you may choose your own password or At Home Services Network will assign you a password to access the At Home Services Network services through the At Home Services Network Web site.
   
2. AT HOME SERVICES NETWORK SERVICES. At Home Services Network is committed to making your At Home Services Network experience positive. When you enter your information and the request for which you would like a service professional, we will provide you with a list of pre-screened service professionals in your area, if any, who may be interested in fulfilling your service need.
   
   However, we do not guarantee that we will be able to match your service needs with a service professional or that there are service professionals in your area that are either capable or willing to complete your service needs. Although we take certain steps to examine the credentials of our listed service professionals, we make no guarantees or representations regarding the skills or representations of such service professional or the quality of the job that they may perform if you elect to retain their services. At Home Services Network does not endorse or recommend the services of any particular service professional. It is entirely up to you to enter into a direct contract or otherwise reach an agreement with a service professional. We do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. These service professionals are not employees or agents of At Home Services Network, nor is At Home Services Network an agent of the service professionals. At Home Services Network does not perform, and is not responsible for, any of the services requested by you in your service request. Your rights under contracts you enter into with service professionals are governed by the terms of such contracts and by applicable federal, state, and local laws. Should you have a dispute with any service professional, you must address such dispute with the service professional directly, AND YOU HEREBY AGREE TO RELEASE AT HOME SERVICES NETWORK ITS SHAREHOLDERS, OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES, AGENTS AND ALL PERSONS, FIRMS, OR ENTITIES (INCLUDING OUR BUSINESS PARTNERS SUCH AS A PRODUCT MANUFACTURER OR SUPPLIER WHO MAY EMPLOY THE AT HOME SERVICES NETWORK MATCHING UTILITY) ACTING BY, THROUGH, UNDER OR IN CONCERT WITH AT HOME SERVICES NETWORK FROM ANY AND ALL CHARGES, COMPLAINTS, DAMAGES AND/OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE PROFESSIONALS.
   
3. INFORMATION YOU PROVIDE TO US. Upon using the At Home Services Network services, you will be prompted to disclose certain information about yourself and your service requirements, and you will be able to store information, such as home services records, on our Web site. Some of this information will be sent to service professionals who will need this information to respond to you or to other persons or entities in connection with our business. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our service professionals and providers via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, in order that we may provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to your service request and our business. For complete details on our use of your information, please see our privacy statement. You agree that by completing a service request, you are entering into a business relationship with At Home Services Network and therefore agree to be contacted by At Home Services Network and/or the service professionals referred to you. You promise that all information you provide will be accurate, current and truthful to the best of your knowledge. If you provide any information that is untrue, not current or incomplete, or At Home Services Network has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, At Home Services Network has the right to refuse any current or future use of the At Home Services Network services (or any portion thereof) by you. You are responsible for any use of the At Home Services Network services by persons to whom you intentionally or negligently allow access to your password.
   
4. YOUR USE OF THE AT HOME SERVICES NETWORK SERVICES. You acknowledge and agree that your use of the At Home Services Network services is for your personal use and not for any commercial or advertising purposes. You agree that all of the content and information posted on the At Home Services Network Web site, including but not limited to Service Professional profiles, screening information, and Ratings & Reviews (including any ratings and reviews provided by you), is the sole and exclusive property of At Home Services Network, and that you have no right to reproduce, post, publish, or otherwise use such information other than for your personal use relating to your service request. You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to At Home Services Network for any such damages, and will indemnify At Home Services Network in the event of any third party claims against At Home Services Network based on or arising from your violation of the foregoing. We reserve the right to revoke your access to the At Home Services Network Web site and services at any time. All information about service professionals are confidential and for your personal use only. If it is determined or suspected by At Home Services Network in its sole discretion that you are misusing or attempting to misuse or circumvent the At Home Services Network services or system, or are using or attempting to use them for any inappropriate, non-personal, or commercial purposes, including but not limited to activities such as hacking, infiltrating, fraud, advertising, jamming or spamming, At Home Services Network reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.
   
   TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO AT HOME SERVICES NETWORK AND SERVICE PROFESSIONALS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE'S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO AT HOME SERVICES NETWORK AND EACH SERVICE PROFESSIONAL WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF $11,000 TO EACH OF AT HOME SERVICES NETWORK AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO.
   
5. NOTICE SPECIFIC TO DOCUMENTS AND INFORMATION AVAILABLE ON THIS WEB SITE. Permission to use documents and information (such as press releases, datasheets, content, informational items and FAQs) from the At Home Services Network server ("Server") is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Web site is for your informational and non-commercial or personal use only and will not be copied, published or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Educational institutions (specifically K-12, universities and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission of At Home Services Network. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Permission to documents or information specified above does not include the design or layout of the At Home Services Network Web site or any other At Home Services Network owned, operated, licensed or controlled site. Elements, including design, layout, process, ideas, etc., of At Home Services Network Web sites are protected by copyright, patent, trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any At Home Services Network web Site may be copied or retransmitted unless expressly permitted by At Home Services Network. AT HOME SERVICES NETWORK AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. AT HOME SERVICES NETWORK AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE AT HOME SERVICES NETWORK WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. AT HOME SERVICES NETWORK AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
   
6. LINKS TO THIRD PARTY SITES. The links in the At Home Services Network Web site will let you leave At Home Services Network's Web site. The linked sites are not under the control of At Home Services Network and At Home Services Network is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. At Home Services Network is not responsible for webcasting or any other form of transmission received from any linked site. At Home Services Network is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by At Home Services Network of the site.
   
7. SERVICE PROFESSIONAL PRESCREENING PROCEDURES AND DISCLAIMERS. At Home Services Network.com uses the following criteria as part of its registration enrollment process ("registration") for new home service professionals applying for membership in our network:
   
   Licensing - At Home Services Network confirms at the time of a service professionals registration, that prospective new service professional members have all applicable required state-level or local -level trade licensing.
   
   Legal - For US service professionals, At Home Services Network utilizes third party services that record legal information to check for significant recorded state-level civil legal judgments entered against a prospective new service professional member by business customers within the three years prior to such service professional's registration. At Home Services Network does not make any representations or warranties as to the accuracy or completeness of the information provided by the third party services.
   
   Insurance/Bonding - Wherever possible, At Home Services Network confirms insurance or bonding information presented by member service professionals in their profiles at the time of registration.
   
   NOTE: Member service professional information confirmed as described above may change or expire over time; while At Home Services Network attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, it is your responsibility before working with a service professional to verify all information presented is still current and/or acceptable to you. At Home Services Network may use third party(ies) to confirm information provided by a service professional during the .registration process
   
   *Given the unique nature of CA licensing, At Home Services Network relies on representations of service professionals that are using CA General building contracting license to cover home improvement tasks that such service professionals are performing more than one task as defined and required by CA licensing rules.
   
   Service Professionals Profiles: At Home Services Network allows Service Professionals to post profiles about themselves and their business on the At Home Services Network Web site. At Home Services Network does not review or verify the information or representations set forth in those profiles, except as expressly set forth above, as they are self-reported by the Service Professional.
   
   The above procedures may change from time to time at the sole discretion of At Home Services Network. At Home Services Network believes that it uses commercially reasonable methods to check these matters but does not make any representations or warranties that members are appropriately licensed, free of bankruptcies or civil or criminal legal judgments, or carry appropriate general liability insurance or bonding at the time of registration, during the period they are members, or thereafter. As circumstances can change daily, At Home Services Network advises consumers to check these matters for themselves especially at future dates. At Home Services Network does not represent or warrant that the information received from state, local or other government agencies or from third party sources is accurate, error free, or that it is up to date or updated at the time that At Home Services Network checks such information. Most agencies have periodic update cycles or schedules and this information is not updated on a real-time basis by such agencies and third party sources.
   
   DISCLAIMER: AT HOME SERVICES NETWORK EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE PRESCREENING PROCESS, CRITERIA, PROCEDURES, OR INFORMATION OBTAINED OR PRESENTED IN THE PRESCREENING PROCESS OR DISCLOSURES INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR THAT THE SCREENING OR VERIFICATION PROCEDURES OR STANDARDS ARE SUFFICIENT OR THAT THE INFORMATION RECEIVED IN THESE SCREENING OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY OR ERROR FREE.
   
8. INDEMNIFICATION. YOU AGREE TO INDEMNIFY AT HOME SERVICES NETWORK, AND ITS SHAREHOLDERS,SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CO-BRANDERS, AND OTHER PERSONS ACTING BY, THROUGH, UNDER OR IN CONCERT WITH AT HOME SERVICE NETWORK AND HOLD THEM EACH HARMLESS FROM ANY AND ALL CLAIMS, COMPLAINTS OR DEMANDS, INCLUDING ATTORNEY'S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF THE AT HOME SERVICES NETWORK SERVICES OR IN CONNECTION WITH THE AT HOME SERVICES NETWORK WEB SITE OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.
   
9. GENERAL PROVISIONS. You acknowledge and agree that the At Home Services Network services are provided to you on an "AS IS" basis without any warranty whatsoever, and your sole and exclusive remedy, and At Home Services Network's sole obligation to you or any third party for any claim arising out of your use of the At Home Services Network services or the At Home Services Network Web site, is that you are free to discontinue your use of the At Home Services Network services or the At Home Services Network Web site at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, AT HOME SERVICES NETWORK EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT AT HOME SERVICES NETWORK SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF AT HOME SERVICES NETWORK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND LOCALITIES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. The Terms and Conditions will inure to the benefit of At Home Services Network's successors, assigns and licensees. If any provision of these Terms and Conditions shall be deemed unlawful, void or unenforceable, for any reason, by any court of competent jurisdiction that provision shall be modified in order to make it enforceable, while maintaining the spirit of the provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and enforceability of the remaining terms. The failure of At Home Services Network to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the At Home Services Network services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect. These Terms and Conditions are governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely in the State of California and between California residents. You agree to submit to jurisdiction in California and that any claim arising under these Terms and Conditions will be brought solely in Santa Clara County, California.
   
   © 2005 At Home Services Network, Inc. All rights reserved.